Refund policy

CUSTOMER SERVICE HOURS 

Monday - Friday: 8AM - 5PM.

Return Eligibility

  • We accept returns on unworn, unwashed, and unused items with all original tags and packaging.

  • Returns must be initiated within 14 days from the date of delivery.

  • For hygiene and safety reasons, sale items and accessories (such as jewellry, hats, and bags) are not eligible for returns or exchanges.

Damaged or Defective Items

Contact Us Immediately if you receive an item that is damaged, defective, or has any quality issues, please follow these steps to resolve the matter:

Notify our customer service team at NotForYouBrandd@Gmail.com or +447487635124 within 7 days of receiving your order. Please provide a description of the issue and include photos of the damaged or defective item.

Refunds

  • Once we receive your return, please allow up to 7-10 business days for us to process it. We will issue a refund to your original payment method.

  • Shipping fees are non-refundable, unless your return is the result of an error on our part or if the item is defective.